FREQUENTLY ASKED QUESTIONS

ORDERS & CRAFTING TIME

Every Franklin Unit piece is crafted on-demand to ensure exceptional quality and eliminate overproduction. Production, printing, and manual quality inspection take 2–4 business days before your parcel is packaged and dispatched.

SHIPPING & GLOBAL DELIVERY

We ship worldwide via dedicated tracked air couriers. Transit takes 7–12 business days for Italy and the EU, 6–10 business days for the US and UK, and 10–16 business days internationally (total turnaround from order placement: 9–15 business days). Complete door-to-door tracking is emailed upon dispatch.

RETURNS & GARMENT GUARANTEE

We provide a 100% free immediate replacement or refund for any piece that arrives damaged, defective, misprinted, or incorrect. For size exchanges or personal returns, we offer a 14-day statutory return window for unworn items with original tags. Contact info@franklinunit.com with your order number.

SIZING & FIT

Franklin Unit T-shirts are engineered with a relaxed boxy cut and drop-shoulder streetwear fit. For specific dimensions, check the size chart on our Size Guide or on individual product pages.

FABRIC & GARMENT CARE

Crafted from premium 100% heavyweight cotton (240–300 GSM). To protect graphic screenprints and fabric structure, wash cold inside out at 30°C, do not tumble dry, and do not iron directly over printed artworks.